Win a Trip for 2 to Bologna Smooth Radio

Who can enter the Hello Fresh promotion?Residents of the UK aged 18 and over who are based in the UK at the time of entry.
When does the promotion close?The promotion closes at 23:59 on 15th October 2023.
How can one enter the promotion?To enter the promotion, one must go online to the promotion entry page at heart.co.uk/win or smooth.com/win, register their details, and submit an answer to the multiple-choice question provided.
What is the prize won and what is its total worth?The winning entrant will receive a trip to Bologna for two. The prize includes return flights for 2 people to Bologna, Italy, return transfers from the airport to the hotel, 3 nights accommodation at a 4* centrally located hotel with breakfast included, a private cooking lesson in Bologna where the winner will have the opportunity to learn to make 2-3 traditional Italian family recipes and enjoy them with alcoholic beverages, and travel insurance. The total worth of the prize is not specified.
How will the winner be notified?The winning entrant will be contacted by one of the representatives via email or telephone within 7 days of the closing time of the promotion. If the winner does not respond within 28 days, they will forfeit their right to the prize and another winner will be selected.
Can the name, image, and entry of the winner be published?Yes, the name, image, social media handle and/or profile picture, nearest geographical location, and entry of the winner may be published and publicized by the promoter, prize provider, and promotion partner in any and all media, worldwide, for publicity and PR purposes solely in connection with the promotion.
Are there any restrictions or requirements for the prize?The prize is subject to availability at the discretion of NDL Travel and excludes certain holiday periods. The prize includes return economy flights, all flight taxes and surcharges, but does not include checked-in luggage. The winner may need a visa if they don't hold a UK passport, and the cost of the visa is not included in the prize. The winner must comply with any entry requirements and regulations for entering Italy and returning to the UK. Transfers will be private and not shared with other passengers. The winner will stay in a 4* hotel, sharing a double room with an en-suite bathroom on a bed and breakfast basis. The cooking lesson in Bologna will last approximately 3 hours and will be a private experience. Travel insurance is subject to normal terms of acceptance and pre-existing medical conditions may not be covered. All prizes must be claimed and booked by the winner within 12 months from the date of initial correspondence. The winner must comply with all necessary checks and/or tests required for traveling to and from the travel destination/venue, including any required Covid-19 tests. The winner must also comply with all applicable rules, regulations, and guidance relating to Covid-19 in the UK and the travel destination/venue. The promoter reserves the right to substitute the prize with another prize of equal or greater value at their discretion.
Are there any additional costs or expenses not included in the prize?Yes, any other costs and expenses not specifically included in the prize description are excluded and will be the sole responsibility of the winner. Snacks, for example, are not included.
Is the prize transferable or refundable?No, the prize is non-transferable and non-refundable.
How can one contact customer support for the promotion?For all enquiries in connection with the promotion, one can contact the customer support team at https://global.com/contact/.
How will personal data be processed and used?Personal data provided by entrants will be collected and processed by the promoter, prize providers, and service providers for the purposes of administering and fulfilling the promotion. Personal data may also be disclosed to regulatory authorities and advertising standards organizations. The promoter's Privacy Policy provides full details of how personal data is processed and how data subjects can exercise their rights. By entering the promotion, entrants acknowledge and agree to the processing of their personal data.