? In most cases, your contact details will be collected solely for the purpose of being
entered into prize draws. There are two main exceptions: product tests and
sponsored events (as explained below), and case studies/media case studies. For
? In most cases, your contact details will be collected solely for the purpose of being
entered into prize draws. There are two main exceptions: product tests and
sponsored events (as explained below), and case studies/media case studies. For
the latter, we make it clear that it’s entirely up to you whether you would like to hear
more about being a media case study, and it’s up to you whether you provide us with
your contact details so that we can tell you more about the process. We will never
collect these details for case study purposes without your explicit consent.
? For surveys, details of all non-winning entrants will be deleted once the winner has
accepted the prize - normally straight away and within a maximum of 3 months.
? For product tests and sponsored events, details of all non-selected applicants will be
deleted once we’ve selected testers or attendees. The details of selected testers or
attendees will be deleted within a maximum of 3 months of the activity closing.
? For media case study details, we will retain your personal contact details for as long
as the campaign or media work is active. For Gransnet Campaigns this can be up to a
year, or even longer in the case of our long-running campaigns, but we will regularly
review whether we still need to be holding your details and delete all data that is no
longer relevant.
? Comments posted on all Forum threads in the Gransnet Insight Forum topic ‘Product
tests and surveys’ (which amongst others includes Sponsored discussions, Product
tests and surveys and any private Gransnet Insight threads) may be used in further
marketing materials by Gransnet and the brand or organisation sponsoring the
Forum thread. If your comment is used in any further marketing materials, you will be
referenced as “Gransnet User” or “Gransnet Tester” (not your Gransnet username,
real name or email address). Please only post if you’re happy with this.
? Additional data privacy details relating to prize draws, product tests, surveys and
sponsored events are described below.
Prize draws
To be eligible for Gransnet Insight prize draws, you must be:
a) A UK resident
b) 18 years old or over at the time of entry
c) A registered member of Gransnet
Prize draws are not open to employees of Gransnet or their immediate families, or to anyone
promoting the project.
You can find out who has won a particular project by looking at our Won Anything? thread.
Only your Gransnet username will be shown (not your email address or real name).
You can be entered into an Insight prize draw in any of the following ways:
? Posting a response on a sponsored Forum thread
? Giving required feedback on a product test you’re participating in, where there is an
advertised prize draw
? Giving required feedback on an event you’ve attended, where there is an advertised
prize draw
? Completing a survey with an advertised prize draw
? Taking part in a live chat or private thread with an advertised prize draw
? Asking a question in a sponsored Q&A with an advertised prize draw
The winner will be chosen at random from all eligible entrants. Only one entry per person can
be made.
If you win:
? We’ll notify you by email or private message on Gransnet.
? If we don’t get a response to the private message or email within 14 days or the
winner is unable to accept the prize, the prize will be offered to a runner-up.
? If the runner-up does not respond or is unable to accept the prize, the prize will be
offered to another runner-up.
? The prize is not exchangeable for cash or any other prize. If, for any reason, an
advertised prize is not available, we reserve the right to offer an alternative prize of
equal or greater value.
? Our decision will be final, and no correspondence will be entered into.
? If you are the winner of a prize draw, we will keep a record of your name, email
address and postal address for accounting purposes for 7 years. If the prize is being
supplied by a third party (for example a brand), your details with your permission will
be passed on so that the third party can dispatch the prize. If the prize is a voucher
being supplied by Gransnet, your details will be shared with your permission with a
voucher fulfilment company for dispatch. As stated our Privacy Policy,, we will not
pass on your details to a third party without your consent.
Surveys
If you complete a survey, unless we explicitly ask for your permission, we will delete the
email address you supply to complete the survey after 3 months. We will use your
responses to produce data in aggregate (e.g. “10% of users live in London”, or “70% of users
agree”).
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